Frequently Asked Questions

How do I subscribe and what will I receive?

In each box you can expect to find especially selected items from Ireland. Each item is sourced from the best of traditional & emerging homegrown Irish talent. Ireland is renowned for its talented designers and we focus on sourcing Irish made and designed products in each box. The boxes will vary from month to month and will include a number of surprises such as Irish homewares, scents, jewelry, stationery and other special treats.

1 Simply click on the 'Subscribe now' or 'Purchase Gift' button.

2. Select your Subscription Plan.

- Month to month - renewed every month. A box will be shipped in the first week of each month on an ongoing basis. Subscriptions automatically renew.  Cancel anytime.

- Three month prepay - you are billed at the time you place the order. A box will be shipped in the first week of each month for three months.          Subscriptions automatically renew after the three months. Cancel anytime.

- Six month prepay - you are billed at the time you place the order. A box will be shipped in the first week of each month for six months.  Subscriptions    automatically renew after the six months. Cancel anytime

3. Go to Checkout and wait for your box of surprises!.

When I will be billed and can I cancel?

Billing

That is dependent on which package you choose. If you choose the month-to-month option, you will be billed at the time you place your order and then on the 15th of each month thereafter. If you choose one of our three month or six months prepayment options, you will be billed in full at the time you place your order. With all our subscription options, your box will be shipped on the first week of each month.

Subscription Deadline

The deadline to order your subscription is on the 28th of each month to get the following months box. If ordered before the 28th of the month, the box will be shipped on the first week of the following month.

Cancellation

We will be sad to see you leave us, but if you would like to cancel your subscription, please do so before the 1st of each month. Please log in to your account by clicking log in, in the top right corner of the page. Your user ID is the email you signed up with. Once logged in go to edit account and you will see options to skip deliveries or to cancel. If you purchased a box in error and would like a refund and to cancel the order you placed, please email us at maire@sealedwithirishlove.com. Cancelling on our website only cancels future billings and does not provide a refund.

Credit Information Security

We use Stripe as our trusted external payment provider for online transactions at sealedwithirishlovebox.com.

Shipping

Cost

Shipping costs are $12 to the USA and Canada. Your Sealed with Irish Love Box is sent by tracked express international post.

Timing

Month to month, three month prepay and six month prepay subscription options are shipped in the first week of each month. The deadline to order your subscription is on the 28th of each month to get the following months box. This box will be shipped on the first week of the following month. It will take approximately 5-7 working days for your box to arrive at its destination.